We will always do our very best so you enjoy working us.
We require a 50% deposit to confirm your date.
CraftJam does not have a physical location to host events but we are able to bring our craft workshops to you in person in some many cities such as New York, Los Angeles, San Francisco and more. Our in person events do require additional lead time. Please reach out for more information.
We also offer hybrid events which can take various forms. For example, if some of your team can gather together but you also want to include remote employees who are not able to join. In this scenario, the instructor can be either onsite or remote. We will work with you to determine the best setup.
At this time, we do not have a physical location for hosting events and ask that the client provides the location.
Our workshop length varies based on the project. Some workshops are as short as 60 minutes and some are as long as 120 minutes. If you need something outside of 60 – 120 minutes, please reach out to inquire. We can accommodate shorter and longer sessions.
We require a minimum of ten participants per workshop.
At this time we only offer private events for groups of 10 or more.
We want our workshops to be inclusive, accessible events where all individuals, including individuals with disabilities, can engage fully. Please let us know in advance if you require any accommodations during your workshop.
In the spirit of safeguarding a collaborative virtual space to connect and craft, while not required, we strongly recommend that all workshop participants turn on their cameras. It is hard to engage and get to know each other otherwise. Imagine you have an in-person team-building event, and some people stay outside the room or hide their faces. It is also a matter of equalizing participants and joining as a group rather than an individual.
We typically use Zoom Meetings or Webinars but have flexibility and can usually accommodate other options if you prefer to use your own meeting link. We’ve done workshops using Google Meet, Microsoft Teams and WebEx to name a few. If using your own meeting link, we do request that someone start the meeting 15 minutes ahead of the Workshop start time so the JamMaster can get set up and confirm all the tech is working prior to the event start. If it is a meeting software we have not used, we may ask you to set up a 15 minute pre-Workshop session to do a tech check ahead of the workshop date.
We always try to leave plenty of lead time for our kits to arrive prior to your workshop date which is why we require shipping information 2 weeks ahead of the event. However, on occasion, kits do get lost or delayed during shipping.
In this scenario, we recommend that you still join the workshop to see the craft process and hang out with your team. We can send a recording with instructions for completing the craft once your kit arrives.
Occasionally, flowers and plants may cause allergic reactions in some people. We will not be held responsible for any allergic reactions experienced by the recipient(s).
Yes! Please fill out the Kit Request form and our team will get back with you soon!
Our bundled price is all-inclusive and covers the workshop and event management fees, cost of the supply kits, and all US shipping and handling charges. Additional sales taxes and credit card fees may apply.
Virtual workshops have a minimum spend of $500 and in-person events have a minimum spend of $800.
No, international shipping will be an additional charge. Please reach out for quotes on international shipping.
We require a 50% deposit to confirm your event. The final payment will be due after the kits ship and will reflect any updates to your event including changes in attendee count, shipping surcharges or import fees (for international packages). We require final payment prior to your workshop date.
Our bundled price includes US shipping. International shipping can be quoted upon request.
Recipients of international packages may need to pay an import tax in order to clear customs in their country and receive the package. On most occasions, CraftJam can pay this fee upon arrival and include it on your final invoice. In addition, there is a $3/kit fulfillment fee on international packages.
For domestic shipments, we like to have all the relevant shipping information at least two weeks before the event. For international shipments we ask that you provide the information at a minimum 3 – 4 weeks in advance to ensure packages arrive on time for the workshop. Depending on the shipping destination we can sometimes accommodate shorter timelines as well.
Yes – We send a tracking number to each recipient by email once the package is shipped . When providing shipping information we request that you include emails for the recipients as well so that they can receive this tracking notification.
For standard domestic shipments, we use USPS Priority. For shipments that need to arrive in 4 days or less, we offer UPS at an additional fee.
For international shipments, we work with UPS.
We ask that you provide the shipping addresses information in a spreadsheet or table format with the following column headings.
Notes (any delivery instructions)
We understand that you may need to provide international addresses in a different format. For international addresses we will also need a phone number in addition to the recipient’s email.
We can also set up a google form to collect the addresses for you. We would need the participant emails to send them the form and then they can provide their shipping information directly.
First, submit your email via the form. Second, send a referral email to any contact who you think would be interested in CraftJam. If they have never used CraftJam before and their booking value is $1,000 or more, you will qualify! You will earn $100 and they will get $50 off their first booking. To qualify, the event must take place in 2022.
You will receive your payment 30 days after the event’s completion.
You can refer as many people in your network as you’d like!
Any new customer who books with us after you’ve referred them via our form is considered a referral. The event must take place in 2022 to qualify for this referral program.
If the customer has booked with CraftJam in the past, they do not qualify as a referral.
We will send you your payment via Zelle, Venmo, PayPal, or check.
We generally collect information in the following ways: if and when you provide information directly to us, automatically through our Services, and from third-party sources. Let’s go over the information that we collect below.
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on how you interact with our Services. Here are some examples:
We may also collect personal information about how you use the Services (e.g., using cookies and pixel tags), such as IP address, advertising ID, location information, browser type, device type, domain name, the website that led you to our Services, the website to which you go after leaving our Services, the dates and times you access our Services, and the links you click and your other activities within the Services. We may also use pixels in HTML emails to understand if individuals read the emails we send to them (“Usage Data”). We may combine this information with other information that we have collected about you, including, where applicable, your name and other personal information. (For more information, see the Cookies and Tracking Information section below.)****
Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:
We may disclose information about you as spelled out below:
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities while using our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Some of the Services may not work properly if you disable cookies.
Pixel tags are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use pixel tags (also referred to as web beacons, web bugs or clear GIFs), in connection with our Services to, among other things, help us manage ads and content, and compile statistics about usage of our Services. We may also use pixel tags in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
You can block or disable cookies for the device and browser you are using, through your browser settings; however, certain features on our Sites may not be available or function properly if you block or disable cookies. ****Our Sites currently do not respond to “do not track” signals.
You can learn more about the information collection practices and “opt-out” procedures of many third-party ad companies by visiting networkadvertising.org/optout_nonppii.asp. Opting out of participating ad networks does not opt you out of being served advertising. You may continue to receive generic or “contextual” ads on our Services. You may also continue to receive targeted ads on other websites from companies that do not participate in the above programs.
Our Services may link to other websites or online services (including those operated by our parent, affiliates, or others) that are not covered by this Policy. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
In this section we describe the choices you have regarding our collection, use and handling of your personal information.
Our Services are not targeted and directed at children under thirteen years of age (18) and we do not knowingly collect any personal information from a child under 18. If you believe we have inadvertently collected personal information about a child, please contact us and we will take steps to delete this information.
If you have a question about this Policy, or you would like to contact us about privacy, please contact us at firstname.lastname@example.org. CraftJam’s physical address is 36 Waverly Ave #301 New York, NY 11205
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Services. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Services.
Thank you for your interest.